Tucson Auto Repair

It's hard to imagine that you could actually enjoy spending time at the auto mechanic shop, however I actually do enjoy it every time. Randall, the owner, goes above and beyond to let you know you and your business are very much appreciated. He has a passion for the community, great integrity, and a wonderful team. Matt spends as much time as is needed to educate you, answer any questions no matter how "dumb" you may feel the question is - never making you feel small or like "another dollar sign." I will continue taking my vehicles to One Stop Automotive as long as I drive. Thank you, Randall, Matt, and everyone else for showing me that honest and personable auto mechanics still exist!

Do not trust this repair shop. Two months ago I spent over $500 on repairs that were not completed on my vehicle at this facility. I had my son go and question the work when it was completed, but they didn't offer any recourse. Now, when I called with the same problems getting worse, they say I can no longer visit their facility. I went to another shop down the street, and they verified the work was not completed as billed and fixed my vehicle properly.

I had a tire going flat & took it to One Stop. Not only did they receive me warmly but they found a second tire was also going flat. They removed both & took them to the tire shop where I had purchased them & gave me a ride home. They picked up the repaired tires, remounted them & as if that"s not enough service, they had also taken my car through the car wash before picking me up!! Just this past Friday, as I was driving on 22nd St. a "coolant low" signal lit up on my dash & I went straight to One Stop. Here's what they did. . They took my car in immediately, checked & topped off the coolant, checked & topped off the window washer fluid & checked the oil. Then they refused to let me pay anything! Told me it's what i deserve for being a good customer! These men are always in a great mood & make me feel very secure in the knowledge that my 20 yr old Volvo is in the best hands in town. Thanks to all of you at One Stop.

Randall and Matt at One Stop Automotive far exceeded expectations! My vehicle needed a new battery and normal oil change, plus some regular maintenance items in which they keep track. They also do a “Courtesy Check/Piece of Mind” which checks everything! Fluids, tire pressure, etc. They lastly will run the car through the wash and that’s the best icing on the cake! Way to continue “Wowing” without “Gauging” me!! 👍—Robb

I usually dread going for maintenance on my car because I feel like I'm being sold things and services, but I never feel taken advantage of at One Stop. I've been here three times and it's always a pleasant experience- plus the wait for my car has never been too long- or it at least doesn't feel like it because I don't hate being there.

Randall and his team at One Stop Automotive are amazing! I brought my vehicle in with a small problem, a side light was out. The age and make of my car makes the fix time consuming. I walked in without an appointment, they diagnosed the issue, found a solution and I can't wait to bring the car back for the repair by their team. They interrupted their schedule to accommodate me and check out my car, and they didn't charge for their time. They are friendly, professional and honest. I highly recommend them.

My mother and I are fairly new to Tucson. I literally walked in to ask a question. Matt was awesome and honest. Matt was very knowledgeable and made me feel like I learned about my car and what to expect with current repairs. He got me in the same day. When I returned I met the owner, and they gave a break down of my car and what to expect in the future so I wasn't surprised with anything going wrong with my vehicle. Very friendly and professional. They gave me a gift card and a free hat which supports "Breaks for Breasts" Breast Cancer Awareness! I would recommend them 100%! Joy Milton

One Stop Automotive is the only go to automotive repair company you need! Matt and Randall communicate during the process of your car’s repair AND maintenance reminders! They make car repair so much easier AND affordable! It’s so easy to refer One Stop Automotive. Thank you!

Randall and his staff are top notch! I took my civic there because of a slightly delayed start and I was prepared for it to be a lot of money. They looked at it and said everything was in good shape and there's no need to replace anything in the ignition or fuel system. They also noticed my AC was not very affective so they swapped the filters and I was actually cold on the way home! I just moved to town and I'm super happy that I found a mechanic that I can trust to do the right thing for me and my family!