Tucson Auto Repair

I've been going to One Stop to service my vehicle for years. Those guys are awesome. They always take care of the problem and are always fairly priced. Thanks guys.

Been looking after my 2007 Mercury Milan for over 3 years. Will always visit!! Great customer service.

Amazing service during a difficult time. I purchased a vehicle from a local used car dealership and soon found myself back at the dealership a total of 9 times to their "mechanic" before they refused to repair issues with my car that were present during the warranty period. This is my second trip to One Stop as we knew the vehicle would need some serious "love" and repairs. Once again Matt was awesome and I thank God everyday for Matt and owner Randall!!! They were able to pin point issues with the fuel system within an hour and ordered parts from the dealer as they searched high and low for local or online parts that could not be found. Since it was so close to the holiday they took very good care of my car and kept it safe until parts arrived. They called daily to keep me posted on the status of parts and to see if there was anything we needed as we were now without a vehicle. Once parts came in from the dealer the car was up and running in no time. No sure what else this car will present with as far as repair issues due to the used dealer I purchased from but I know no one else but One Stop will take care of our family of cars. They do not charge or attempt to charge for uneeded parts or labor. Fuel pump labor called for two hours and Matt had it done in less than an hour and charged for such. This veteran owned business is more than honest and reliable. Most say diamonds are a girls best friend however for this single mom raising a son and taking care of two parents good mechanics are this girls best friend!! Thank you Matt and Randall for taking on such a daunting task of a car and issues that were not yours. We don't know what on earth we would have done without you!!!! If you want honest, reliable, experienced, and service friendly auto repairs One Stop is it!!!!!! You're more than a customer here. You're family. The Rocco Family

Just an amazing experience there. They are very honest with the work that do and they are just plain out honest. I recommend anyone going here if they need something done

Been looking after my 2007 Mercury Milan for over 3 years. Will always visit!! Great customer service. And thank you for the great service on pur old Ford Ranger. Absolutely recommend.

I've used these guys a few times and have never had a bad experience. I first tried them out about a year ago, got an oil change. They did it really quick and the price wasn't bad. I've been coming to them ever since. Recently my van was giving me the check engine light. Turns out the computer was bad, and they had to order one from Phoenix and get it programmed. Even after all that they had my car ready the next day. Matt was up front about the cost and even had advice on what to look out for with my particular model of van. They were upfront honest and did quality work without charging me an arm and a leg. Definitely recommending this place to everyone I know. Thanks guys!

THEY'LL RIP YOU OFF AND LIE, LIE, LIE!!! ESPECIALLY IF YOU'RE A WOMAN!! My fuel pump went out during the,heat wave in June. They gave me the best price by far, so I had them do it. It did the same thing, sputtered then wouldn't start, 2 weeks later. Matt told me it needed a tune up. I even questioned the idea that it needed a tune-up, because how in the world would the sputtering problem with the gasoline occur because it needs a tune-up? But he assured me that it wouldn't happen again. Oh it did all right an hour later when I drove back to Benson where I live. I barely made it home. I'm a disabled 55 year old woman who cannot possibly walk more than a few hundred feet. My mechanic at the shop in Benson took a look at it. He said that they did such a terrible job putting in the fuel pump. It was crooked, they broke the seal, and not all the bolts That was supposed to hold it in we r nt there! I was assured by Matt when I took it back the second time, that he double-checked to make sure that the fuel pump was put in properly. So either he lied to me about looking or he lied about it being done properly! Obviously I couldn't trust it anything that was told to Me by Matt at this point. So I contacted my bank and I'm just using the charges. I've already gotten my money back! I have Chase Bank by the way. So if they do work on your car and screw it up, which at this point I'd say is a very good chance, contact your bank and get your money back. Maybe they'll start doing better work if they want to stay in business. Or possibly it's just another one of those shops who are run by misogynistic men. I really hate being treated like I'm an idiot in regards to cars, because I don't have a "lump in my pants."

They always provide quick & efficient service.. if anything comes up they always keep you updated.

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually fou...

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually found that there was an intermittent failure of the fuel pump. I should add this was 30 minutes before closing and they went above and beyond to find the issue. The parts places were closed so they had me come back in first thing in the morning and replaced it and another part on the tank. Get this!, they only charged me the labor and installation! Now I saw Randall and Matt work hard and they were very fair to every one who came into the shop. If a person came in with attitude or tried to get something for nothing they charged fair but firm and with most others who were cool those people were treated very fairly, including myself. They treated everyone fair, but if you act rude then don't expect special treatment. In my case they got me on my trip and I went over 5000 miles and no issues after the repair so far. Finally they have discounts for Military, Seniors and Students check the web page. You can also get your vehicle information and repair record put online if you give them your email address and you sign up.