banner summer
banner summer
Service Icon
5

Just an amazing experience there. They are very honest with the work that do and they are just plain out honest. I recommend anyone going here if they need something done

Thanks Leo

- One Stop Automotive
5

Been looking after my 2007 Mercury Milan for over 3 years. Will always visit!! Great customer service. And thank you for the great service on pur old Ford Ranger. Absolutely recommend.

Thanks Nancy.

- One Stop Automotive
5

I've used these guys a few times and have never had a bad experience. I first tried them out about a year ago, got an oil change. They did it really quick and the price wasn't bad. I've been coming to them ever since. Recently my van was giving me the check engine light. Turns out the computer was bad, and they had to order one from Phoenix and get it programmed. Even after all that they had my car ready the next day. Matt was up front about the cost and even had advice on what to look out for with my particular model of van. They were upfront honest and did quality work without charging me an arm and a leg. Definitely recommending this place to everyone I know. Thanks guys!

1

THEY'LL RIP YOU OFF AND LIE, LIE, LIE!!! ESPECIALLY IF YOU'RE A WOMAN!! My fuel pump went out during the,heat wave in June. They gave me the best price by far, so I had them do it. It did the same thing, sputtered then wouldn't start, 2 weeks later. Matt told me it needed a tune up. I even questioned the idea that it needed a tune-up, because how in the world would the sputtering problem with the gasoline occur because it needs a tune-up? But he assured me that it wouldn't happen again. Oh it did all right an hour later when I drove back to Benson where I live. I barely made it home. I'm a disabled 55 year old woman who cannot possibly walk more than a few hundred feet. My mechanic at the shop in Benson took a look at it. He said that they did such a terrible job putting in the fuel pump. It was crooked, they broke the seal, and not all the bolts That was supposed to hold it in we r nt there! I was assured by Matt when I took it back the second time, that he double-checked to make sure that the fuel pump was put in properly. So either he lied to me about looking or he lied about it being done properly! Obviously I couldn't trust it anything that was told to Me by Matt at this point. So I contacted my bank and I'm just using the charges. I've already gotten my money back! I have Chase Bank by the way. So if they do work on your car and screw it up, which at this point I'd say is a very good chance, contact your bank and get your money back. Maybe they'll start doing better work if they want to stay in business. Or possibly it's just another one of those shops who are run by misogynistic men. I really hate being treated like I'm an idiot in regards to cars, because I don't have a "lump in my pants."

We sincerely apologize for your bad experience. We strive to provide the best customer service we possible can. We will use your experience as a opportunity to grow and increase our customers overall satisfaction. Thank you for taking the time to leave us a review.

- One Stop Automotive
5

They always provide quick & efficient service.. if anything comes up they always keep you updated.

5

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually fou...

5

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually found that there was an intermittent failure of the fuel pump. I should add this was 30 minutes before closing and they went above and beyond to find the issue. The parts places were closed so they had me come back in first thing in the morning and replaced it and another part on the tank. Get this!, they only charged me the labor and installation! Now I saw Randall and Matt work hard and they were very fair to every one who came into the shop. If a person came in with attitude or tried to get something for nothing they charged fair but firm and with most others who were cool those people were treated very fairly, including myself. They treated everyone fair, but if you act rude then don't expect special treatment. In my case they got me on my trip and I went over 5000 miles and no issues after the repair so far. Finally they have discounts for Military, Seniors and Students check the web page. You can also get your vehicle information and repair record put online if you give them your email address and you sign up.

5

AWESOME SERVICE: So I went in a second time when we were getting ready for a long trip out east and we had a prior problem when our truck was traveling so that it would shut down, but no recent issues. I told them to check it out and get the oil changed. They went up and down the truck with no issues and only charged for the oil change. About two days later, a day before our trip, the truck lost power again nearby so I limped it in and they went over it and eventually found that there was an intermittent failure of the fuel pump. I should add this was 30 minutes before closing and they went above and beyond to find the issue. The parts places were closed so they had me come back in first thing in the morning and replaced it and another part on the tank. Get this!, they only charged me the labor and installation! Now I saw Randall and Matt work hard and they were very fair to every one who came into the shop. If a person came in with attitude or tried to get something for nothing they charged fair but firm and with most others who were cool those people were treated very fairly, including myself. They treated everyone fair, but if you act rude then don't expect special treatment. In my case they got me on my trip and I went over 5000 miles and no issues after the repair so far. Finally they have discounts for Military, Seniors and Students check the web page. You can also get your vehicle information and repair record put online if you give them your email address and you sign up.

5

Matt thank you so much for the amazing deal! I will come here from now on to get anything that I need fixed from now on. Very fast and excellent customer service! I recommend this place to anyone that needs something fixed on their vehicle. Again thank you

5

Great shop located on Craycroft between 22nd and 29th. I've had One Stop service my A/C on two vehicles and replace a heater core in a F150 (big job). Randall owns the place and I believe Matt is his wing man/mechanic. They do excellent work at very reasonable prices. Trust this shop for your next repair, they'll take good care of you. Steve W.